How long will it take to receive my order?

It depends mostly on the service you choose at the checkout. Typically, it takes 3-5 business days to receive your order. Please, be patience, we're doing our best to deliver it promptly for you.

Do you ship internationally?

No, unfortunately we do not ship internationally. The international shipping would be available soon. Subscribe to our newsletter to let you know when we are launching the international shipping.

I never got my order, what to do?

Please make sure you tracked your order from the carrier company. Remember to read our Shipping Policy where we specify our liability and responsibility about shipping products.

What is your return policy?

Please check our return/refund/exchange policy here.

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.

NAAS Electronics Disclaimer

(Please, read carefully)

All Apple and Samsung devices contain OEM parts.
Our products have never been repaired in order to preserve the functionality of the devices.
Our condition range varies from NEW, LIKE-NEW, GOOD, FAIR, and will always be stated in the description of the product exactly as graded.
The device will arrive as pictured. Our team would also let our customers know of any potential damage that they may notice due to the device's condition status.
NAAS Electronics offers free 30-day warranty on every purchase. Our warranty is only valid if products are returned within the set timeframe and without any physical damages or water damage.
NAAS Electronics is not responsible for any data loss.
NAAS Electronics is not responsible for any shipping issues that may occur once the package is dropped off at the carrier company. Once they have the package, we are not longer responsible and we are unable to refund shipping costs if it arrives later than expected.

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NAAS Electronics Disclaimer

(Please, read carefully)